Terms of service

These Terms of Service govern your access to and use of artistryrackb.shop, including purchases submitted through our ecommerce store.

Throughout these Terms:

“we”, “us” and “our” refer to artistryrackb.shop where appropriate.

“you”, “your” and “customer” refer to users of the website and purchasers.

By accessing or using artistryrackb.shop, you agree to comply with these Terms to the extent they are legally applicable.

Nothing in these Terms is intended to exclude or restrict statutory UK consumer rights that cannot legally be excluded.

Use of Our Website

You may use artistryrackb.shop for lawful shopping and personal purposes.

You must not:

  • Use the website unlawfully;
  • Commit fraud;
  • Attempt unauthorised access;
  • Introduce malicious software;
  • Circumvent security measures;
  • Interfere with website operation;
  • Misuse payment systems;
  • Provide deliberately false transaction information;
  • Violate intellectual-property rights; or
  • Interfere with another person's use of the website.

Eligibility to Purchase

By submitting an order, you confirm that:

  • You have legal capacity to enter into the transaction;
  • Information submitted is materially accurate;
  • You are authorised to use the payment method provided; and
  • Your purchase does not violate applicable law.

Products

Products displayed through artistryrackb.shop are offered subject to availability.

We may:

  • Add products;
  • Remove products;
  • Update products;
  • Change availability; and
  • Modify product descriptions

where reasonably necessary.

Product Descriptions

We aim to provide reasonably accurate descriptions and images.

Minor differences in appearance can result from:

  • Screen displays;
  • Photography;
  • Lighting;
  • Production variation; and
  • Manufacturer or supplier updates.

Material differences affecting a product's legal conformity will be addressed consistently with applicable consumer rights.

Statutory Product Rights

The Consumer Rights Act 2015 provides statutory standards for consumer goods, including requirements relating to satisfactory quality, fitness for particular purposes in applicable circumstances and correspondence with description.

These Terms do not override those requirements.

Prices

Prices may be updated from time to time.

The price payable will normally be the price shown through checkout when the order is submitted, subject to applicable law and correction of obvious errors.

Shipping Charges

artistryrackb.shop currently provides:

FREE STANDARD SHIPPING ON ALL ORDERS

No standard shipping charge is added to qualifying orders under this policy.

Placing an Order

Before submitting an order, customers should review:

  • Products;
  • Product options;
  • Quantities;
  • Prices;
  • Contact information;
  • Delivery address; and
  • Payment information.

Submitting an order represents an offer to purchase the selected goods.

Order Acceptance

An automated order acknowledgement does not necessarily mean an order has passed all payment, fraud or availability checks.

We may decline or cancel an order where reasonably necessary for reasons including:

  • Product unavailability;
  • Payment failure;
  • Fraud concerns;
  • Security concerns;
  • Materially inaccurate information;
  • Obvious pricing errors;
  • Delivery limitations; or
  • Legal restrictions.

Payment

Available payment methods will appear at checkout.

Customers authorise the relevant payment provider to process amounts shown during checkout.

Transactions may be subject to:

  • Authorisation;
  • Fraud screening;
  • Security checks; and
  • Payment-provider terms.

Order Confirmation

Applicable UK online-selling rules require specified contract information to be supplied to consumers and require confirmation in a form that customers can retain in relevant circumstances.

Customers should retain order confirmations and relevant communications.

Shipping and Delivery

Standard shipping is free.

Our estimated delivery time is:

15–20 calendar days

UK guidance provides that goods must ordinarily be delivered within 30 days unless a different period has been agreed between the trader and customer.

Additional provisions are contained in our Shipping Policy.

Delivery Address

Customers must provide an accurate and complete delivery address.

If you discover an error, contact:

info@artistryrackb.shop

as soon as possible.

We cannot guarantee that an address can be changed after an order has entered fulfilment.

Risk in Goods

The transfer of risk in goods to consumers will be determined according to applicable law.

Nothing in these Terms transfers risk to the customer earlier than mandatory consumer legislation permits.

Cancellation Rights

Customers purchasing qualifying goods at a distance generally have a statutory 14-day cancellation right after receiving the goods, subject to statutory exceptions.

Detailed procedures are contained in our Return and Refund Policy.

Returns and Refunds

Returns and refunds are governed by:

  • Our Return and Refund Policy; and
  • Applicable UK consumer law.

Operational procedures in our policy do not remove statutory rights.

Promotions and Discount Codes

From time to time, artistryrackb.shop may offer:

  • Promotional discounts;
  • Coupon codes;
  • Limited-time offers; or
  • Other promotional benefits.

Promotions may have:

  • Eligibility conditions;
  • Expiration dates;
  • Product restrictions;
  • Quantity restrictions; or
  • Other terms disclosed with the promotion.

Fraudulent or abusive use may be refused.

Intellectual Property

Website content may include:

  • Text;
  • Branding;
  • Designs;
  • Photographs;
  • Graphics;
  • Product presentation;
  • Software elements;
  • Logos; and
  • Other protected material.

Applicable intellectual-property rights may belong to artistryrackb.shop, licensors, manufacturers, suppliers or other rights holders.

Use of the website does not transfer ownership of those rights.

Prohibited Commercial Use

Unless appropriately authorised, you may not:

  • Reproduce protected website content commercially;
  • Republish protected material;
  • Sell or licence protected content;
  • Misuse trademarks;
  • Circumvent technological restrictions; or
  • Extract protected material unlawfully.

Reviews and User Content

Where reviews or other submissions are permitted, customers must not submit material that:

  • Is unlawful;
  • Is fraudulent;
  • Is defamatory;
  • Violates third-party rights;
  • Contains malware;
  • Contains unlawful personal information; or
  • Is deliberately misleading.

We may remove inappropriate content where reasonably necessary.

Third-Party Services

Our website may rely on third-party providers including:

  • Shopify;
  • Payment processors;
  • Fulfilment providers;
  • Shipping companies;
  • Analytics services;
  • Security services; and
  • Marketing technologies.

Third parties may have their own terms and policies.

Third-Party Links

Links to independent third-party websites may occasionally appear on artistryrackb.shop.

We are not responsible for independent third-party websites except to the extent required by law.

Website Availability

We seek to maintain reasonable website availability, but uninterrupted operation cannot be guaranteed.

Website access may be interrupted by:

  • Maintenance;
  • Technical failures;
  • Security incidents;
  • Hosting problems;
  • Network failures; or
  • Events outside our reasonable control.

Errors and Corrections

We may correct:

  • Typographical errors;
  • Pricing errors;
  • Product-information errors;
  • Technical errors; and
  • Other website inaccuracies.

Where a correction affects an existing consumer contract, statutory and contractual rights will be respected.

Fraud Prevention

Orders may be reviewed for suspected fraudulent activity.

We may take reasonable measures to protect:

  • Customers;
  • Payment providers;
  • Our systems; and
  • The ecommerce store.

Limitation of Liability

Nothing in these Terms excludes or restricts liability where doing so would be unlawful.

Nothing is intended to exclude liability for matters that cannot lawfully be excluded, including applicable liability arising from fraud, certain negligence or mandatory consumer rights.

Consumer Rights

These Terms supplement and do not replace rights available under mandatory United Kingdom consumer legislation.

The Consumer Rights Act 2015 imposes statutory requirements in relation to consumer goods that contractual terms cannot simply remove.

Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

No Waiver

Failure to exercise a contractual right immediately does not necessarily waive that right.

Changes to These Terms

We may modify these Terms prospectively where reasonably necessary.

Changes will not be used to retrospectively remove contractual or statutory rights relating to orders already concluded where doing so would be unlawful.

Governing Law

These Terms and transactions through artistryrackb.shop will be governed according to applicable law.

Nothing in this section deprives UK consumers of mandatory legal protections that apply to them.

Contact

Questions concerning these Terms may be sent to:

info@artistryrackb.shop